Privacy Policy

Effective Date: June 2026

Prime Season Heating & Cooling (“Prime Season,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Mailing or service address
• Information related to HVAC services requested
• Communications you send to us
• Website usage information collected through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

• Provide heating, cooling, indoor air quality, and related services
• Schedule appointments and service calls
• Respond to inquiries and customer support requests
• Send appointment reminders and service updates
• Process payments and invoices
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business, processing payments, scheduling appointments, or providing customer support. These providers are required to maintain the confidentiality of your information.

SMS/Text Messaging

By providing your mobile phone number, you consent to receive text messages from Prime Season regarding appointments, service updates, estimates, promotions, and customer support.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Cookies and Analytics

Our website may use cookies and analytics tools to improve website performance and user experience. You may adjust your browser settings to disable cookies if desired.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

Prime Season Heating & Cooling

Address: 100 N Fairway Dr, Suite 114, Vernon Hills, IL 60061

Phone: (888) 744-3747

Email: contact@primeseason.com

Website: www.primeseason.com

If you have any questions regarding this Privacy Policy, please contact us.